Grand Online Casino offers a wide range of deposit and withdrawal methods to help make funding your account and receiving your winnings as fast and easy as possible.
For more information on our deposit and retrieval methods, or if you have any other questions, please contact our Customer Service Department by:
Toll-Free Telephone: 1-888-257-7738
Email: support@grandonline.comDEPOSIT METHODS
Grand Online Casino will accept purchases in US Dollars (USD), UK Pounds (GBP), Euro (EUR), Australian Dollars (AUD), and South African Rand (ZAR) based on the currency version of the casino selected. If you choose to make a purchase using a currency not supported by your selected version, the purchase will be converted using the conversion rate of the Bank or Credit Card Company that you deal with on the date of purchase (exchange fees may apply).
| EUR | GBP | USD | AUD | ZAR | |
|---|---|---|---|---|---|
| Min deposit amount per transaction | 20 | 20 | 20 | 20 | 140 |
| Max deposit amount per transaction | 1,000 | 1,000 | 1,000 | 1,000 | 7,000 |
| Payment Method | Funding Type | Withdrawal Option | Deposit Bonus | Info |
|---|---|---|---|---|
 | Credit Card/Debit Card | Info | ||
Visa / Mastercard Using your Visa or Mastercard credit or debit card to fund your casino account allows you to deposit quickly and easily. You must register your Credit Card prior to depositing money on your account. You will be prompted to enter your personal details for registration with the secure casino server which will allow you to make future deposits to your account much faster. *Although the Casino accepts credit/debit cards, some banks prohibit their cardholders from making transactions with online casinos and therefore, the credit card companies themselves place restrictions on the amount of money you can deposit into your casino account. For this reason, we strongly recommend that you open an alternative payment method for your transactions. Transactions with Grand Online Casino will appear on your statement as Aquapay London , SFC_Ecashworld 4507188014 or GP Alderney. | ||||
 | Credit Card/Debit Card | Info | ||
Diners Club International Using your Diners Club International credit or debit card to fund your casino account allows you to deposit quickly and easily. You must register your Credit Card prior to depositing money on your account. You will be prompted to enter your personal details for registration with the secure casino server which will allow you to make future deposits to your account much faster. *Although the Casino accepts credit/debit cards, some banks prohibit their cardholders from making transactions with online casinos and therefore, the credit card companies themselves place restrictions on the amount of money you can deposit into your casino account. For this reason, we strongly recommend that you open an alternative payment method for your transactions. Transactions with Grand Online Casino will appear on your statement as Aquapay London , SFC_Ecashworld 4507188014 or GP Alderney. | ||||
 | Debit Card | Info | ||
Switch/Solo Using your Switch/Solo credit or debit card to fund your casino account allows you to deposit quickly and easily. You must register your Credit Card prior to depositing money on your account. You will be prompted to enter your personal details for registration with the secure casino server which will allow you to make future deposits to your account much faster. *Although the Casino accepts credit/debit cards, some banks prohibit their cardholders from making transactions with online casinos and therefore, the credit card companies themselves place restrictions on the amount of money you can deposit into your casino account. For this reason, we strongly recommend that you open an alternative payment method for your transactions. Transactions with Grand Online Casino will appear on your statement as Aquapay London , SFC_Ecashworld 4507188014 or GP Alderney. | ||||
 | Debit Card | Info | ||
Maestro Using your Maestro credit or debit card to fund your casino account allows you to deposit quickly and easily. You must register your Credit Card prior to depositing money on your account. You will be prompted to enter your personal details for registration with the secure casino server which will allow you to make future deposits to your account much faster. *Although the Casino accepts credit/debit cards, some banks prohibit their cardholders from making transactions with online casinos and therefore, the credit card companies themselves place restrictions on the amount of money you can deposit into your casino account. For this reason, we strongly recommend that you open an alternative payment method for your transactions. Transactions with Grand Online Casino will appear on your statement as Aquapay London , SFC_Ecashworld 4507188014 or GP Alderney. | ||||
 | Debit Card | Info | ||
Visa Electron/Delta Using your Visa Electron and Delta credit or debit card to fund your casino account allows you to deposit quickly and easily. You must register your Credit Card prior to depositing money on your account. You will be prompted to enter your personal details for registration with the secure casino server which will allow you to make future deposits to your account much faster. *Although the Casino accepts credit/debit cards, some banks prohibit their cardholders from making transactions with online casinos and therefore, the credit card companies themselves place restrictions on the amount of money you can deposit into your casino account. For this reason, we strongly recommend that you open an alternative payment method for your transactions. Transactions with Grand Online Casino will appear on your statement as Aquapay London , SFC_Ecashworld 4507188014 or GP Alderney. | ||||
 | Debit Card | Info | ||
Mister Cash Mister Cash is a local debit card available in Belgium. It allows merchants to collect funds instantly from its Belgium customers holding Mister Cash debit card. | ||||
 | E-Wallet | Info | ||
Internet Banking Internet Banking powered by Citadel Direct is a convenient e-wallet that enables you to make instant deposits into your casino account. You can transfer funds into your e-wallet directly from your financial institution without sharing any personal banking information. You can fund your account via Instant Online Check, Money Transfer and Credit Cards (Visa/MasterCard). Transactions are available in Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Mexico, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. | ||||
 | E-Wallet | Yes | 15% | Info |
NETELLER NETELLER is an e-wallet that offers instant and secure payment transfer service which allows you to fund your casino account directly from your Neteller account. In order to make a deposit using NETELLER you should first open a NETELLER account. You can fund your NETELLER account using Credit/debit cards, Bank Wire, and bank transfers. Local internet banking deposits such as Giropay, POLi and iDeal, are also available. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | E-Wallet | Yes | 15% | Info |
Skrill Skrill (Moneybookers) is a worldwide e-wallet that offers a quick and easy way to make instant deposits to your Casino account. If you don’t already have an account with Skrill, click here. You can fund your Skrill account using Credit /debit cards, Internet banking deposits and local payments methods such as Giropay, Sofortüberweisung, Przelewy24, CartaSi and many more. For more information, click here to visit the Skrill web site. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | E-Wallet | Yes | 15% | Info |
Click2Pay Click2Pay is a secure worldwide e-wallet that allows you to transfer funds using a variety of different options. You can fund your Click2Pay account using your Visa, Mastercard, Online Banking, Bank Deposits and ACH. Click here to register a Click2Pay account. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | E-Wallet | Info | ||
InstaDebit (IDS) Instadebit is a guaranteed e-wallet service for the European market and an EFT non-guaranteed service in the Canadian market. EFT is an instant Electronic Funds Transfer similar to the American ACH and the European BACs. It is an electronic check allows customers to pay instantly even though the check will be cleared after a few days. Merchant’s customers open their own bank (e-wallet) account which allows them to receive banking services such as: viewing their personal transactions history, controlling their account balance etc. | ||||
 | E-Wallet | Info | ||
Ewire (EwireDK, EwireNO, EwireSE) Ewire is a guaranteed and instant e-wallet in the Danish market that allows merchants to receive funds from local customers in Denmark, holding local debit cards such as: Dankort, Eurocard, Mastercard, Visa and local bank transfer. | ||||
 | Instant Banking | Info | ||
Intercash BD Intercash Bank draft payout enables merchants to pay customers for their winnings posting bank draft via premium courier. The service is available worldwide. | ||||
 | Instant Banking | Info | ||
Use My Services (UMB) UseMyServices is an Instant bank transfer tool, enables merchants to collect funds from customers who have personal bank account in the leading banks mainly in Canada and expending to countries such as: Australia, Austria, Belgium, Canada, China, Germany, Netherlands, Poland, Switzerland and UK and Mexico. | ||||
 | Instant Banking | Info | ||
Multibanco Multibanco is an Instant bank transfer tool, available in Portugal, enables merchants to collect funds from customers who have personal bank account in the leading banks in Portugal. | ||||
 | Instant Banking | Info | ||
DineroMail DineroMail is an e-wallet service available in Latin American markets (Chile, Argentina and Mexico). Merchants are able to collect funds using one of the following local funding options: Tarjeta Shopping, Italcred, BaproPago, CobroExpress. | ||||
 | Instant Banking | Info | ||
eCard eCard is a Polish payment service provider (PSP) that offers bank transfers and offline over the counter payment services. | ||||
 | Instant Banking | Info | ||
e-Konto e-Konto is an Instant bank transfer service offered to all account holders of Raiffeisen bank or eBanka Merchant will be able to collect funds in the EUR and CZK currencies. The service is available in the Czech Republic. This option is not guaranteed but has a low risk. | ||||
 | Instant Banking | Info | ||
EuTeller EuTeller is an Instant bank transfer tool, available in Finland, enables merchants to collect funds from customers who have personal bank account in the leading banks in the Finland. | ||||
 | Instant Banking | Info | ||
Instant Bank Instant Bank is a real time bank transfer service based in Sweden, Finland and Estonia – allowing customers to pay and receive money to and from merchants instantly and securely. | ||||
 | Instant Banking | Info | ||
Lobanet Lobanet is a bank transfer service that allows customers to pay for goods and services quickly and securely online directly from their bank account. | ||||
 | Instant Banking | Info | ||
Sporopay Sporopay is a real time banking payment solution offered by Slovenska Sporitelna bank (www.slsp.sk) in the Slovakia. The service can be used by account holders at the bank to pay for goods and services online. | ||||
 | Instant Banking | Info | ||
EPS EPS is an Instant bank transfer tool, available in Austria, enables merchants to collect funds from customers who have personal bank account in the leading banks in Austria. | ||||
 | Pre-Paid Card | 15% | Info | |
PaysafeCard Paysafecard is a prepaid card that allows you to make deposits into your Casino account and ensures security and simplicity. This method is available for our members in the UK, Czech Republic, Sweden, Denmark, Poland, Austria, Germany, Greece, Slovenia, Portugal, Netherlands, Belgium, Spain, Cyprus, France, Ireland, Italy, Luxemburg, Serbia and Switzerland. For the full list of countries and locations where you can purchase Paysafecard vouchers, click here. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | Pre-Paid Card | Info | ||
AstroPayCard Astropay Card is a virtual prepaid card service that allows customers to shop securely online up the value stored on the card. The card can only be used once and can be purchased in the following denominations: 25, 50, 75,100, and 200 USD. | ||||
 | Click to View | 15% | Info | |
Ukash Ukash is a pre-paid voucher and card that enables instant, safe and private online payments without needing to share your financial or personal details online. Ukash voucher can be purchased over-the-counter in several countries around the world. Key sale points include Payzone,Epay and Paypoint in the UK, Primera Shops in the Netherlands, Tankstelle in Germany, TABAC PRESSE in France ,Correos and Telecor shops in Spain and many other retailers all over Europe. Click here to find a list of countries and retailers where Ukash is available. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | Click to View | 15% | Info | |
iDEAL Dutch members can use iDEAL to fund their casino account in a familiar, secure, and simple way. The iDEAL system links you directly to your online banking application when depositing into your casino account. iDEAL accepts the following types of funding: Online banking, through your Internet bank account, Telephone banking, Bank draft at your local bank, or cash deposit at your local bank. If you already have online banking accounts with ABN AMRO, ASN Bank, Fortis, Friesland Bank, ING, Rabobank, SNS Bank, SNS Regio Bank and Triodos Bank, you can make payments using iDEAL right away. For more information on the iDEAL payment option, click here. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | Click to View | 15% | Info | |
Przelewy24 Polish members can use Przelewy24 to fund their casino account in a familiar, secure, and simple way. The Przelewy24 system links you directly to your online banking application when depositing into your casino account. Przelewy24 allows transfers from a large list of Polish banking institutions such as ING, Citibank, Bank BGZ and Millennium Bank just to name a few. For more information on Przelewy24 payment options, click here. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | Click to View | 15% | Info | |
Sofortüberweisung German and Austrian members can use Sofortüberweisung to fund their casino account in a familiar, secure, and simple way. The Sofortüberweisung system links you directly to your online banking application when depositing into your casino account. Sofortüberweisung allows transfers from most German, Austrian and Swiss banking institutions. For more information on Sofortüberweisung payment options, click here. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | Click to View | 15% | Info | |
Giropay For our members in Germany, Giropay is an easy and quick way to make payments online from your bank account. Equally as secure and reliable as Internet banking, your private financial details are always kept safe between you and your financial institution. For more information on Giropay payment options, click here. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | Click to View | 15% | Info | |
POLi POLi is a quick and easy way to pay online from your bank account. Enjoy the security and peace of mind you would ordinarily expect from Internet banking as your private financial details are kept safe between you and your financial institution. POLi is available to customers from Australia and New Zealand. In order to use POLi, you need to have access to an Internet banking service with one of the associated banks. For the full list of supported banks, click here. Special Bonus - Get 15% MORE with EACH deposit | ||||
 | Click to View | Info | ||
Banco Santander Banco Santander is the most popular cash payment method in Chile. There are over 10,000 outlets, including 475 Banco Santander branches. | ||||
 | Click to View | Info | ||
Boleto Boleto Bancario is a value voucher can be purchased at local bank and premium point of sales, and to be used online at the merchant’s site. The service is available in Brazil. | ||||
 | Click to View | Info | ||
Teleingreso Teleingreso is a value voucher can be purchased at local bank and premium point of sales (local post office and retail outlets), and to be used online at the merchant’s site. This method allows you to use cash or credit card without having to provide your bank details. 100% simple, safe and effective, Teleingreso allows customers to make purchases online using a network of over 3000 ATM’s, 2000 Post Offices, and 300 retail outlets in Spain. | ||||
 | Yes | Info | ||
Wire Transfer You will be asked to provide your bank details when you select this method. Please note that the minimum amount eligible for a wire transfer is $100. | ||||
 | Yes | Info | ||
Cheque A cheque will be mailed to the address you provided upon registration when you select this method. For an additional flat fee you can select Bank Draft Express to receive your winnings faster. | ||||
Withdrawal Methods
Use the casino software to make all your withdrawals. Click the 'Cashier' button on the main screen of the software then enter the amount you wish to withdraw in the space provided. Your withdrawal will be recorded with us immediately.
- First time withdrawals and changes to payment instructions are subject to clearance by our Security Department. This can take between 5-10 business days.
- The following documentation may be requested upon your first cashout such as proper ID, front and back of credit cards used on your account along with proper utility bills. This procedure is implemented for the security of our customers to avoid fraud and identity theft in addition to being requirements of the AGCC (Alderney Gambling Control Commission).
- All wagering requirements must be met in order to withdraw your winnings.
- There is a pending period of 5 days or less for all cashouts along with a 1 day processing time.
- To be able to withdrawal via Neteller, Moneybookers, Paypal and Click2Pay you must have previously deposited using these methods
- Any balance of £/€/$ 10 or less is reversed into your play account; an existing balance of less than £/€/$ 20 (for a period of one month) is subject to an automatic reversal.
Players have the right to request a withdrawal of balances on their accounts on demand, either in full or in part. Payment may be delayed until the Company has satisfied itself that the request is valid, correct, and all conditions set out in the above terms and conditions have been fully complied with. In the event the payment is limited by the method of payment chosen, the balance will be issued as credits to the cards used on the account AND/OR by company cheque.
You will be informed by e-mail about all needed information as well as all details for the processing of your winnings.
The following are all the available withdrawal methods:
Wire transfers: You will be asked to provide your bank details when you select this method. Please note that the minimum amount eligible for a wire transfer is $100. Delivery time for this method depends on the banks. It may take between 3-7 business days or less.
Bank Drafts: Upon selecting this method of payment, a check will be mailed to the address on your casino account. Delivery time is 14-21 business days or less.| EUR | GBP | USD | AUD | ZAR | |
|---|---|---|---|---|---|
| Min withdrawal amount per transaction | 35 | 25 | 50 | 35 | 334 |
| Max withdrawal amount per week | ** | ** | 2,500 | 2,500 | ** |
Bank Draft Express: For an additional flat fee you can select Bank Draft Express to receive your winnings faster. Minimum cashout of 100$ required.
Neteller: Cashouts through this method have no fee.
Moneybookers: Cashouts through this method have no fee.
For more information on our retrieval methods, or if you have any other questions, please contact our Customer Service Department.
ECASHWORLD: All transactions will be billed by GP Alderney Limited.
